AI visibility

ChatGPT

OpenAI

Get your Shopify store readable by ChatGPT.

ChatGPT answers shopping questions by fetching pages at the moment of the question. Nomu checks whether it can reach your store, whether your products answer a buying question, and whether it names you when asked.

Free while you evaluate. Every change is reversible for 30 days.

Nomu — AI visibility audit

ChatGPT

3 crawlers checked

Readiness

4 of 6

  • GPTBot accessDisallowed in robots.txt
  • Product structured dataavailability missing on 41 products
  • llms.txtNot found
  • SitemapDeclared in robots.txt
  • FAQ / policy pageShipping page found, returns not
  • Product descriptions63 of 214 answer no buyer question
Illustrative audit. Your results come from your own store.

ChatGPT recommends products by retrieving live pages rather than recalling training data, so a Shopify store becomes eligible by permitting OpenAI's crawlers, stating product facts explicitly, and publishing complete Product structured data.

How ChatGPT discovers and understands products

It fetches, then answers

For product questions ChatGPT performs a live retrieval step — issuing searches and reading pages seconds before it replies. A product you published this week can be recommended this week.

Three separate crawlers

GPTBot for indexing, OAI-SearchBot for search results, and ChatGPT-User for fetches made on behalf of a specific question. They are permitted independently in robots.txt, and blocking one does not block the others.

It has to defend the answer

Recommending a product is a claim. Where a page states a fact plainly, the answer is safe to give; where the fact must be guessed, a competitor's clearer page tends to win instead.

A real question a shopper asks ChatGPT

best unscented shampoo for a sensitive scalp under $30

Three constraints — unscented, sensitive scalp, under $30. Your page either satisfies each explicitly or fails the filter silently.

Signals that may improve visibility

  • GPTBot, OAI-SearchBot and ChatGPT-User permitted in robots.txt — and not blocked by a CDN bot rule before the request reaches Shopify
  • Product descriptions that state the attributes buyers constrain on, with numbers and units
  • Complete Product structured data — price, priceCurrency, availability and brand, per variant
  • Server-rendered content, so nothing important depends on client-side JavaScript
  • Shipping, returns and sizing stated in plain sentences rather than inside a collapsed accordion
  • Consistent facts across your own pages and third-party listings, so there is no contradiction to resolve

These improve whether ChatGPT can read and verify your products. No tool can guarantee that an assistant recommends you — answers are non-deterministic and no vendor sells placement in them.

What Nomu measures for ChatGPT today

Crawler access checkedGPTBot, OAI-SearchBot, ChatGPT-User
Citation probesYes, on a schedule
Revenue attributionLink parameter — confirmed
Site audit applies14 crawlers, schema, content

Nomu asks ChatGPT your buying questions on a schedule and records whether your domain appears. Answers are non-deterministic, so the trend across a fixed question set is the signal — never a single run.

What Nomu can detect

The audit runs nightly and reports only what it can prove.

AI crawler blocked in robots.txt

critical

An assistant's crawler is disallowed, so nothing else about the store can matter to it. Binary, and the first thing checked.

No llms.txt or agents.md

medium

No plain-language guide to what the store sells, so the catalogue has to be inferred by crawling.

Product structured data missing or incomplete

high

Price, currency, availability or brand absent, so a hard constraint like "under $30 and in stock" cannot be verified.

Product descriptions too thin to answer a question

high

Descriptions that state a name and a size answer no buyer constraint, so the product is retrievable for nothing.

Titles, meta descriptions or image alt text missing

medium

The fields that tell a crawler what a page and its images are, left empty.

No FAQ or policy page an assistant can quote

medium

Shipping, returns and sizing questions have no answerable page to cite.

Collection pages with no descriptive text

low

Category pages that list products without saying what the category is or who it suits.

What a fix looks like

The same product, rewritten so ChatGPT can match it to a question.

Before

Amber Oud 50ml. Long lasting.

Matches nothing — no attribute a buyer filters on.

After

A hand-poured amber oud built on warm resin, vanilla and a dry cedar base. Alcohol-free and unscented at the base, so it suits sensitive skin. Expect 8+ hours of wear. Unisex. The 50ml bottle is refillable.

alcohol-freesensitive skinlongevity in hoursunisex giftingrefillable

Nomu drafts the rewrite from your own product data. Nothing publishes until you approve it, and every change is reversible for 30 days.

Fixes Nomu can generate

Rewrite a product description

Drafts a description built from the attributes buyers filter on — material, fit, use case, care — from your own product data.

Fill in title, meta description and image alt text

Generates the SEO fields a product is missing, per product, for your approval.

Add Product structured data

Emits schema.org Product markup with price, currency, availability and brand populated per variant.

Create an FAQ page

Builds an FAQ from your real policies and the questions your customers actually ask.

Publish llms.txt

Writes a plain-text guide describing what you sell, to whom, and which pages are canonical.

Write a collection description

Describes what is in a category and who it suits, so the collection page can be retrieved.

Tracking improvement over time

Nomu asks ChatGPT your buying questions on a schedule.

The question set stays frozen between runs, because changing it would void the comparison. Nomu records whether your domain appears, which competitors appear instead, and how that moves after a fix — reported as a trend, never as a single run.

Re-audited

After every applied fix

Re-probed

On a weekly cadence

Reversible

30 days on every change

See what ChatGPT can read on your store.

Connect Shopify and Nomu runs the audit on your real catalogue. Nothing changes until you approve it.

Shopify Store Visibility in ChatGPT — How Nomu Helps · Nomu